Intake and scheduling managed by SafeProvider. Supervised visitation and exchange services delivered by SafePair.
SafeProvider

How It Works

From intake to your first scheduled visit in 5 clear steps.

The 5 Steps

Each step moves you forward without surprises. Read through them, then start when you're ready.

1

Check Your Eligibility

You need a court order or stipulation requiring supervised visitation or custody exchange. If you are unsure, consult your attorney. You do not need a court order to start intake, but most families have one.

See FAQ →
2

Complete Intake

Fill out the intake form with your county, service type, family details, and contact information. About 5 minutes. Have your court order ready.

Start intake →
3

Pay Securely

Pay the intake fee, first session fee, and platform fee through our secure checkout. Your total is calculated before you pay. No surprises.

See pricing →
4

SafePair Reviews Your Case

SafePair reviews your case within 1-2 business days. This is not automatic. SafePair decides independently whether to accept based on their professional assessment.

5

Scheduling Begins

Once accepted, SafePair contacts you to schedule. Typical time from payment to first session is 3-7 business days.

Questions? Contact us →

Your Journey

5-step visual: intake form, calendar scheduling, intake meeting, supervised visit activity, documentation report
IntakeScheduleMeetVisitDocs

SafePair reviews every case independently within 1-2 business days before accepting.

Secure entrance to supervised visitation facility

What Does California Standard 5.20 Mean for You?

It means the person supervising your visit has passed a criminal background check, completed mandated training on child safety and domestic violence, and follows court-defined rules for neutrality, confidentiality, and documentation. It is the standard family courts use to verify provider qualifications.

Notebook, pen, and ID badge on a desk — ready for intake

What to Have Ready

  1. 1A valid government-issued photo ID for each adult
  2. 2Your court order or stipulation (if you have one)
  3. 3The other parent's full name and contact information
  4. 4Your preferred schedule and any date restrictions
  5. 5Any restraining orders or no-contact orders that apply
  6. 6Names and ages of all children involved

The intake form takes about 5 minutes. You'll see your total cost before you pay, and SafePair will review your case within 1-2 business days.

Start Intake

Get an intake response within 8 hours or by the end of the business day.