Notice at Collection

Last updated: March 2026

1. Who We Are

Safe Provider ("SafeProvider") operates safeprovider.org, an online intake and scheduling platform for supervised visitation and custody exchange services.

2. Categories of Personal Information We Collect

Category	Examples
Identifiers	Name, email address, phone number
Commercial information	Payment records, transaction history, fees paid
Internet or electronic activity	IP address, browser type, pages visited, UTM parameters
Professional or employment-related	Court order status, court order notes, county jurisdiction
Family information	Other parent's name, children's names and ages, number of adults

3. Purpose of Collection

Process supervised visitation and exchange intake forms
Calculate pricing and process payment via Stripe
Share intake details with SafePair for case review
Communicate about case status
Improve the intake experience through analytics
Comply with legal obligations

4. Categories of Third Parties Who Receive Your Information

SafePair — service delivery partner (case review, scheduling, supervision)
Stripe — payment processing
Resend — email delivery
Vercel — website hosting
Supabase — database hosting

5. Sale and Sharing

We do NOT sell your personal information.

We do NOT share your personal information for cross-context behavioral advertising.

6. Retention

Personal information is retained for the duration of services plus 7 years, consistent with California recordkeeping requirements.

7. Your Rights Under the CCPA

Right to Know what personal information we collect, use, and share
Right to Delete your personal information
Right to Opt-Out of Sale (we do not sell — no action needed)
Right to Non-Discrimination for exercising your rights
Right to Correct inaccurate personal information

8. How to Exercise Your Rights

Send us an email with subject line "CCPA Request"
We will verify your identity before processing any request
We will respond within 45 days as required by law